Bike Repairs, Servicing and Sales and North London's Best Tern Bike Dealer

Welcome to Crouch End’s best and friendliest bike shop! Thanks for stopping by. We have good availability for same-day repairs, so if you’re looking to get back up and pedalling, book online or pop in.

Cooler weather may be here, but we can keep you rolling. You can make a booking for our helpful workshop for any bike repairs. We are also delighted to be London’s best Tern GSD, HSD, Quick Haul and Vektron electric bikes dealer! And of course, we have all sorts of cycling accessories available, such as adult and kids helmets, kids seats, lights (sets from £12), inner tubes, mud guards, panniers and racks and much more. We also have a good range of Marin commuter bikes (and a lot more than is on our website or in the front of the store)

Whether you’re a daily commuter, a family of pootling cyclists or a racer, we’ve got you covered!

For bike services and repairs, please book online here.

For bike fittings with coach and ultra cyclist Niel Copeland (on Saturdays, Mondays, other days by appt), book online here.

For punctures, new tyres, small repairs, emergencies or trial rides, pop in during opening hours, you don’t need to call first. Puncture/flat tyre repairs are £20 (including new inner tube) or £15 if you only bring the wheel.
The Tern GSD is the electric bike for you to navigate hills with two kids on the back

We will almost always fix punctures and fit new tyres while you wait. We stock loads of stuff and in store you’ll usually find bikes from Marin, Tern, Early Rider, MiRider and a few more. We can supply plenty more brands such as Surly, Cinelli, Enigma, Brother, and carry accessories from most major brands such as Mavic, Halo, Hope, Shimano, Ortlieb, Campagnolo, SRAM, Ergon and more. We always have a good selection of adults and childrens helmets.

For any further queries, please send an email or WhatsApp message, or call us on 0208 347 5534

Tern GSD

Electric Cargo Bike and Car Replacement

The Tern GSD electric cargo bike carries up to 200 kg (440 lb). Safely carry 2 kids, an adult passenger, the family dog, or a whole lot of cargo.

From £4900

Tern HSD

HSD: Easy-to-ride, compact Bosch e-cargo bike

The HSD is a compact Bosch e-cargo bike that is easy to store and fun to ride. Use its 170 kg capacity to carry a child, groceries, pets or other cargo.

From £3600

Tern Quick Haul

An Affordable E-Cargo Bike

This built-to-last electric cargo bike is designed to carry passengers, pets, and all your stuff.

From £2900

Tern Vektron

Classy Compact Electric Folding Bike

The Vektron is a best-in-class electric bike that folds in 10 seconds to go on trains, in cars, and under desks. Shorten distances and flatten the hills on your commute.

From £3500

Bike Servicing

Keep your bike in tip-top shape. A service is recommended once every six months to a year, but if it's been longer than that, don't worry, we specialise in bringing old bikes back to life! A main service is just £95.

Bicycle Repairs

We have a fully kitted-out workshop and all the experience to repair your bike in Crouch End. Simple repairs start from £10 and we have plenty of stock of cassettes, chains, tyres, brake pads and other parts. Punctures are repaired whilst you wait with no appointment

Parts and Accessories

Who wants to get on the bus? Not us. We've got panniers, front baskets, helmets, lights, locks, tools, pumps, gloves, socks, cleaning gear and all sorts of other goodies to help with your commute or riding for fun.

About us

Bike repairs, bike sales and lots of cycling accessories - all from friendly experts in Crouch End’s newest (and oldest) bike shop!

Cycling is a great way to exercise, commute, explore the city and countryside, and skip past traffic. We’ve seen a huge rise in demand in recent years with people of all backgrounds, interests and ages (re-)discover the joys of two wheels.

Butternut Bikes is run by friendly, bike-loving expert bike mechanics, eager to get the people – and kids! – of Crouch End, Muswell Hill, Hornsey, Haringey and all around North London out cycling as quickly, safely and enjoyably as possible.

Whether you’re looking to buy a new bike, service and revive an old bike, assemble or check a new bike, or are in need of tips to become a more confident cyclist – we are here to help.

We are currently taking booking for servicing about a week in advance, but always try and keep some space free for punctures, emergencies and advice. Otherwise, the best way to book a service or bigger repair is through our online system. But if you are unsure, you can pop in during opening hours or send an email or WhatsApp.

We also sell a range of electric bikes and kids bikes, and accessories including helmets, bike cleaning gear, mudguards, baskets, gloves, base layers, tyres, inner tubes, wheels, panniers and racks, locks and lights.

Butternut Bikes Opening Hours

Mon.	Gone Riding! 🚴‍♀️🚴‍♂️
Tue.	8:00 am – 6:00 pm
Wed.	10:00 am – 6:00 pm
Thu.	10:00 am – 7:00 pm
Fri.	10:00 am – 6:00 pm
Sat.	10:00 am – 5:00 pm
Sun.	Gone Riding! 🚴‍♀️🚴‍♂️

Our Services

Good value, friendly service without the bike shop sarcasm or judgment. Never be afraid to come and see us or ask a question! People of all shapes, sizes, genders and all types of bikes are welcome. (and dogs too)

Bike Service - £95

Our full bike service costs £95 and includes diagnosis, work on the gears, brakes, all other major moving parts, etc. Many other shops have this priced as a “premium” service. The cost of any new parts will be added on, including chains, cassettes, cables and brake pads (from £5).

Bicycle Fixing

Repairs range from £10 to fix brakes or gears. If your bike requires more or less repairing, we will tell you when we assess it and provide a quote before we start the work. We understand that everyone has a budget to work to. If you don't have an appointment, just pop by and we'll try to help

Punctures, Flat Tyres and Inner Tubes

Flat tyre? No problem. Just pop into the shop and we will fix your flat tyre for just £15. No need to call ahead or book. We also have new tyres and inner tubes if you need them of all sizes.

Cycling Collective

Join the Butternut Cycling Collective to make friends and join group rides! All levels and types of bikes are welcome, the point is to have fun, get out cycling and share tips and routes. Follow us on Instagram @ButternutBikesCC or drop us a line for the WhatsApp group link.

Repair Bookings

You can book online for your repairs now, and that's the best way to do it. We don't go ahead with any repairs before talking to you, but if you want an idea of what needs doing, just come down with your bike any time and we'll give you a quote.

New Bike Assembly - £50

We’ll check over brand new bikes with snagging issues (a common problem with bikes bought from large retailers or online) and show you some hints and tips. A really worthwhile thing to do when you've got a new bike.

Why Choose Us

Because we love cycling and are determined to help people of all ages, experience and fitness levels learn to love it too. Between us we own an average of six bikes per person (!) and are happy riding and repairing nearly every type of bike.

Expert mechanics

Our shared passion for bikes is what got us into this lucky position of opening Crouch End’s bike repair shop. With our vast and varied background, with experience in high street and independent bike shops, bike companies and cycling advocacy, and will work hard to get you out reaping the many benefits of cycling as quickly, safely and enjoyably as possible.

Great value

As a new and independent bike shop opening during the first Covid-19 lockdown in 2020, we are working hard to secure spare parts, accessories and other necessities and quickly as possible - even with widespread delays and shortages. We intend to keep our prices fair and competitive, while staying true to our mission to ensure every bike we fix rolls out the doors safely, comfortably and smoothly.

Our First Workshop Was in A Pub In the Middle of a Pandemic!

We started as mobile bike mechanics roaming Hornsey and Crouch End during the first Covid-19 lockdown in 2020, and found our first home in Crouch End's lovely Railway Tavern pub. Within weeks, and with much love for the Railway Tavern and our customers, we moved into our Crouch Hill shop.

Fast service

Our aim is always to get bikes repaired and back to you the same day. It's not always possible depending on what parts are needed, but we try!

Check out our real reviews, from real people whose bikes we've fixed!

Butternut Bikes

4.7

Based on 346 reviews

review us on

Dan Shaw

17:37 21 Sep 24

Great service from the lads at Butternut bikes. Bike was fixed and cheaper than a local competitor, took a few days but worth the wait. I’ll be back for any future fixes.

Joshua Potter

16:22 14 Sep 24

Tip top service as usual! Greatly appreciated from someone who has no clue what they are doing when it comes to mechanics on a bike – friendly service as always. Test ride of my bike was like jumping on a new one!

Ash A

11:29 31 Aug 24

Fiona Ellis

19:30 29 Aug 24

This is the first time I’ve used this shop and am so pleased with the service I got. My bike needed new brakes and a service and Ed fitted me in this afternoon. I feel like i’ve been given a completely new bike! Thank you so much! Great to be living in a place where there is such a fab bikeshop.

Hiral Sheth

20:02 28 Aug 24

I popped in to try out a new Estarli bike. The guys were super friendly and helpful. A lovely local bike shop.

J S

10:00 24 Aug 24

I was unfortunately knocked off my bike and needed a repair – the team at Butternut Bikes have been fab, and successfully returned her to her former glory. Really knowledgeable and friendly team – I even met the owner, Gav, when I dropped the bike off, and he really took the time to check it out and get to know why the frame and parts themselves were important to me (my dad built the bike – bless him!). Despite literally having just turned up for work he was straight on it, which was so kind. Even though my bike was tricky (built by hand, so lots of weird parts/fittings to contend with) they did a fab job and kept me in the loop with my invoice which I appreciated. I’m so glad I can ride safely again. Thanks team!

Jason Nolan

19:25 06 Aug 24

Absolutely 10/10 service. Always great to support cool local independent bike shops. Really recommend butternut bikes!

Tony Coult

14:15 06 Aug 24

I am very happy to recommend Butternut Bikes to anyone. They serviced my Tern Node and will soon do the same for my Tern Vektron. The work was done efficiently, with good customer communication, and assessed the job before going ahead with my approval. They certainly have my customer loyalty from now on.Thanks!

Rayne Passmore

18:28 30 Jul 24

Popped in today, pretty much unannounced with a problem that was at least half my own stupid fault. Gav, was amazing and sorted everything, and also spotted other stuff in need of urgent addressing.If you live near then and use a bike, and you don’t already go there, I strongly suggest you go… soon!

Sarah V

15:34 24 Jul 24

How experienced are these guys! Only praise for them! Within 1 day MOT done and parts changed! They will be my go to guys!

Hannah Emanuel

21:20 20 Jul 24

Gavin and team took time and care to make sure I found the right bike when I went in on spec for advice and guidance. It was my first brand new bike purchase ever, so it was a big deal for me and therefore the care they took really mattered.Small hiccup with it not being ready when I went to collect the next day, but Gavin went out of his way to accommodate me and see me safely (and quickly) on the road.Thank you, I love my new bike and I’ll be back whenever I need further help and will also be sure to send others your way too.

R B

14:36 19 Jul 24

Really disappointing customer service from this place. Friendliness/willingness to help masks a relentless pressure to buy from them. The owner was nice and approachable when he was trying to make me purchase a £5,000 cargo bike. However, he refused to serve me when I reluctantly had to buy elsewhere (as he didn’t stock the model I wanted and refused to accept I liked a bike colour that he didn’t have). In efforts to support local businesses though, I intended to use this shop for future services/purchases wherever possible, but he refused to help. All seemed a little petty and unnecessary, simply because I didn’t buy a very expensive cargo bike from him.

James

21:44 10 Jul 24

Poor serviceBooked an appointment close to 1 week in advance for a front break issue with my cowboy bike. Dropped the bike off and was told they don’t know when they’d be able to fix the bike, even though an appointment had been booked. Take it or leave it attitude . Then tried to extort me for £50 for it to be looked at that day – despite having an appointment already.Then 1 week later there is no update so I call to chase. Then called back by the end of the day to be told they haven’t done the training with cowboy and can’t fix it. Why wasnt this checked before booking? Why accept a booking if you can’t look at it until a week later?Just trash service or complete incompetence. Absolute waste of time and money

karl fichtel

12:10 10 Jul 24

Good friendly service

Flora Heltai

13:46 04 Jul 24

I have only had good experiences with these guys! Friendly and efficient!10/10

Joe Baxter

11:23 27 Jun 24

I found the guys in this shop to be rude and unhelpful.

Tony Alveranga

19:10 26 Jun 24

What a wonderful place. Kind, friendly and knowledgeable staff who fixed my bike in less than an hour after I popped in without an appointment. Great service. I’ll raise a glass to them on my cycling tour of the Isle of Wight next week.

Winston Tee

13:46 18 Jun 24

Shane Bore

12:36 15 Jun 24

Very professional and worth every penny, rudy is really helpful and his customer service is spot on 👍

Toby Douglas-Bate

14:26 08 Jun 24

Amazing shop, Rudi fixed my bike and both blokes were so helpful. Thank you! From Toby

Chris McLaughlin

09:10 01 Jun 24

I met the owner while cycling in Mallorca and he was a very decent chap. He repaired a cable that had come loose on my bike in seconds for me. I’ve not been to the shop or to Crouch End, but this level of experience and decency is rare in the world we live in. Great to meet you and thanks for helping out.

Adrian Carr

11:03 28 May 24

Had problem with hanger. Super helpful and knowledgable. Thanks to Ed who sorted out the problem and came up with cost effective solution. Recommended.

Kamil McClelland

09:53 18 May 24

Lovely people, honest and reliable advice, quick and easy service. You can’t really ask for much more in your local independent bike shop!

Helen Evans

20:17 14 May 24

Have been to Butternut Bikes a couple of times and the team couldn’t have been more kind and helpful. They’re super honest – they have been honest with cost if it’s something easier than what you’d booked in, they’ve helped massively by lending me a bike seat when mine got stolen so I could ride in, and have even fed me with a protein bar! (Maybe I appear to be a lowly urchin…) honestly, what guys! Thanks so much 🙂

Robert Hardy

10:31 30 Apr 24

Great, swift service and really nice guys. Bike is as good as new. Thanks.

Juan Manuel Arteaga

07:45 28 Apr 24

Saturday guys were super helpful, friendly and knowledgeable

Shilpen Savani

16:48 27 Apr 24

Friendly experts! Angelo was a godsend. Just a great bike shop.

Luis Schmidt

10:12 18 Apr 24

The owner lied twice about progress in the repairing of my bike, and stopped only when the insurance caught him in the lie.After agreeing to repair the bike, Gavin refused to do the tasks agreed, and I ended taking my bike in boxes to another provider that could do the job.In two days, the new shop has done more than Gavin in 5 weeks!

Benthe De Vries

08:09 11 Apr 24

Went to Butternut to have my drop bars changed to a flat handle bar on my vintage bike and I’m so happy with the result! Rides so smooth and it’s much more comfortable, feels like a brand new bike. The guys were very helpful throughout and it was ready for me to pick up in no time. Thank you!

Hank Sim

16:43 09 Apr 24

Superb in every way! Having had some poor experiences with other local bike shops, our first experience with Butternut Bikes was most welcome; a huge upgrade. Knowledgeable, helpful staff and excellent technicians. We were so impressed that in addition to the servicing we also bought an e bike. Very reasonable prices. We definitely come back, no question

Regula Stricker

19:46 06 Apr 24

Great and knowledgeable service. Friendly staff. Absolutely recommend this place for anything bike-related.

therecanbeonlyone _

10:40 06 Apr 24

Top shelf service from these guys. Went in to ask questions regarding some bike repairs and they answered everything with professionalism.Would definitely recommend!

Michael Crabtree

22:10 04 Apr 24

Sorted out a bust rear derailleur within an hour at very reasonable price, lovely bunch of cycling folks, would highly recommend, brilliant local shop!

Muresan Laura

10:29 26 Mar 24

They took care of my bike!My bike got cared for!Lovely people, honest and fast.Bike ready for adventures again!

William Pollock

18:45 21 Mar 24

Tirelessly wrestled with my horribly awkward bike, which through the limits of the manufacturer, wouldn’t welcome the changes requested. Despite this, and the collective man hours committed, they merely charged me for a simple brake pad swap and fitting fee which was more than reasonable to say the least. I can’t recommend them more highly. That doesn’t even factor in how pleasant they all are, and how welcoming the place is. I’ll not go anywhere else from now on, truth be told.

Daniele Ceccomori

07:00 12 Mar 24

The team at Butternut Bikes has been really helpful and friendly. It wasn’t an easy fix with my beloved bespoke Genesis i0 but in the end the love for bikes and great availability for the customer paid off for a spot on brake set-up.

Denis Boicov

22:23 07 Mar 24

Giuseppe Torracca

08:00 06 Mar 24

Great local bicycle shop , friendly and knowledgeable workers.

Pat Pearson

11:58 05 Mar 24

Another fantastic cycle service by Gav and the team . Friendly, expert advice and always the reassurance that a job has been done well by people who care about bikes.

Colin Fairbank

11:38 29 Feb 24

Quick, professional, full.bike service on a commuter bike that gets very little tlc. Sorted it all.includong customised grips with a smile. Recommend.

Jack Reilly

19:22 18 Feb 24

A bit of a mixed experience here. Went in to get some cables and finishing tape recently. The tape (half a roll) was added for free which was nice of them (and offsets, to some extent, the negative second half of my experience with Butternut Bikes). As it happened, one of the cables wasn’t long enough so I went back in the following day and ended up having an oddly frustrating encounter with the owner. He managed to find a tandem cable which was what I was after, but then when I asked about whether the chainset I was installing would work with my front mech, his response was “definitely not”. He helpfully began looking for one online, but seemed very unwilling to discuss why my set up wouldn’t work. After about 3 minutes of googling, he told me he’d found a rear mech that would work and that it would cost 27 pounds. When I told him I’d rather reinstall the old chainset than buy a new mech, he snapped back at me “well it would have been good to know that before” as if I’d put him through some sort of major inconvenience. I didn’t say anything at this point as I was a little taken aback by how angry he seemed. I get that it’s frustrating to spend time looking for something for a customer only for them to change their mind. I also understand that it’s annoying to spend time in a bike shop dispensing expertise for free. But the opposite approach of refusing to discuss why certain things will or won’t work and then getting angry with customers who decide not to go ahead with a purchase (bear in mind that I hadn’t gone in there to buy a new mech and that I was still buying the cable) is going to drive away customers who might have otherwise returned. It’s worth adding that when I got home I decided to try the set up that the owner had said “definitely won’t work” and found that it actually works fine! This makes me question whether the owner was simply saying “definitely not” in order to bounce me into buying something I don’t actually need. The experience was additionally frustrating for me as I really believe in the value of local bike shops and want to support them. But part of the value of an LBS is that you can discuss options and learn more about getting the most out of your bike. It’s a shame I wasn’t helped by the sales assistant who sold me the cables originally, or the mechanic who was working at the back, since both of them seemed far more friendly and interested in helping customers rather than selling them things they don’t need. I hope that three stars seems fair on balance since I did get the things I was after and some finishing tape was thrown in for free during the first visit. Had the owner not snapped at me, this would have been a five star review.

Edgar Whitley

13:56 08 Feb 24

Very helpful and professional service, fixing an issue with my new ebike conversion kit

Naomi Adelson

19:19 01 Feb 24

Great service, bike running nice and smoothly with several new parts, work carried out promptly and knowledgeable team.

Alex Munro

16:59 01 Feb 24

Best bike shop to go to if you’re in the Hornsey/Turnpike Lane area.

Nathan Clark

18:02 26 Jan 24

The guys are always very friendly and able to sort out my bike issues

D F

14:14 26 Jan 24

Super friendly and efficient staff and reasonable rates. Highly recommend.

Anja Kulessa

11:37 20 Jan 24

Super friendly helpful staff. Very quick service. Bike is running perfectly now and my brakes are as they should be. Also great advice on maintenance. Will definitely come back if anything needs fixing.

Erik Lübbehüsen

10:46 16 Jan 24

Jon Dodd

09:28 09 Jan 24

Great service and lots of helpful knowledge! V happy customer and I liked that they didn’t upsell to me. Highly recommend. Thanks

Michael Charyk

22:30 23 Dec 23

Great, friendly help for my son’s bike that needed some service. They got it done the next day, even during a very busy time.

Sophie Bruschan

19:40 21 Dec 23

A local gem! The guys are always really friendly, really helpful and their prices are reasonable too. Without a doubt my first choice for keeping my bike riding like a dream.

Simon Stocker

10:06 08 Dec 23

Butternut bikes have always been good to deal with and look after my bike very well.

Marcus Cain

16:09 04 Dec 23

Cracking shop. Good people and great service. Thoroughly recommend!

Toby Stevens

17:36 28 Nov 23

Gav and the team were brilliant – great communication, research and support. Highly recommend

Lewis Wray

20:10 18 Nov 23

I use Gav and the team at Butternut for all my road bike services, upgrades and fixes. The level of service and workmanship is excellent. The guys always give good advice and have your best interests at heart. Thoroughly recommended.

Roshaaun Young

17:25 09 Nov 23

Best bike shop in north London

Rhea Whittaker

09:58 06 Nov 23

Butternut bikes were extremely helpful after my bike wheels had been stolen. They found me new parts and fixed my bike with a super speedy turn around. Thank you so much.

kathryn middleweek

09:48 05 Nov 23

Friendly local knowledgeable

Sakari Oravisto

22:03 04 Nov 23

Really good service – knowledgeable and helpful – 100% recommend 👍🏻

Luke Fanning

18:24 02 Nov 23

Had a great service of my e-bike here. Bike feels like brand new again. Friendly staff and very efficient communication using both sms and web

Samantha Machen

19:09 28 Oct 23

Came here with my road bike in need of TLC and some upgrades (but I wasn’t sure what was needed!). Gav and the team were super knowledgable but also super transparent about things that were needed and what they would aid in terms of quality on the bike! Sometimes you worry people can oversell stuff when you’re not the expert and you’re not sure if you needed what you were given but they were genuinely interested in giving me a better riding experience which shone through. Would encourage anyone who wants some transparent advice and skilful mechanics to come here 😊

Ciaran O’Hara

15:03 27 Oct 23

Great shop. They have absolutely everything in stock. It just might take them a while to find it.

Matt Hussey

17:15 20 Oct 23

Great independent bike shop, always recommend to friends in the area. Friendly, knowledgeable, always on hand to help. Would recommend!

Darius Alavi-Ellis

16:28 20 Oct 23

Top notch service! Would recommend!

Charlie Pearson

09:59 12 Oct 23

Zosia Kibało

18:09 04 Oct 23

Absolutely amazing service! My Peugeot bike was amazingly taken care of, and I will return there anytime I have any issues 🙂 Lovely atmosphere, honest staff and reasonable prices!!!

Rob PWS

16:12 03 Oct 23

Fantastic service! They really know, their stuff, care about their customers and don’t rip you off.Highly recommended

Megan

22:55 30 Sep 23

Really fantastic shop and crew.. they feel like old friends even though you just met. They stayed open way later than their closing time and assembled bikes out of boxes so I could make up my mind. Couldn’t recommend them enough if you’re in the market for a bike. I happily rode off on a new Marin!

Lily Hoskins

16:08 28 Sep 23

Thanks so much for the excellent maintenance class at my school, as well as for fixing my stand. Super friendly service and very much appreciated! If I need any bike-related service again, I’ll definitely come here (and pay for it this time!) Thanks a lot.

Hope Patterson

12:26 27 Sep 23

Angelo, Ben and Ed are consummate pros. Exemplary customer service.

Natan Bram

13:33 22 Sep 23

I’ve had my bike serviced, bought a new helmet and got my bike checked out after a fall from Butternut Bikes – very efficient and friendly. Gave me really good advice as a non-expert cyclist.

Thomas John

12:47 22 Sep 23

Amazing service – fixed a few niggles in no time! Angelo and Ben – many thanks …

Ruby Hoare

18:50 14 Sep 23

Did an incredible job checking and fixing my bike after an accident. Bike feels better than ever! Excellent communication, very helpful and very reasonable price. Also offered loads of advice as my bike was hit and run by a car driver.

Paulo Goncalves

15:59 08 Sep 23

The bolt on my seat post clamp was so worn I couldn’t tighten it any longer. Thought I might need to buy a whole new clamp but the lovely guys at Butternut had a rummage and gave me a spare bolt that luckily fitted for free! I use them for my bike servicing anyway so already rate them but here’s some more kudos and thanks! 👍🏽

cathy Barrett

12:50 08 Sep 23

Butternut bikes are a brilliant independent bike shop. Reliable, great quality, honest, even reduced the cost of my service as they said I didn’t need the higher level. I will never go anywhere else!

Gavin Parish

20:14 02 Sep 23

I went in with my rear wheel/gears/brakes out of alignment and Gavin had it working like a dream for me by the end of the same day, all at a very reasonable price.

Hywel Clark

15:28 02 Sep 23

Beautiful people.

Tadhg Gilbert-Dillon

23:02 30 Aug 23

My local bike shop that I’ll be coming back to took it in for a BB and bar tape replacement – both finished to a very high standard – super speedy service

Lucy Barks

18:41 29 Aug 23

I had my beloved single speed serviced last week and it’s now running beautifully again. Super chilled staff and the online portal with quotes and updates is helpful and easy to use. Disappointed I didn’t get to meet the shop dog, but you can’t have everything!

Charles Serilas

10:03 26 Aug 23

Angelo and Alexander sorted a stuck BB in a matter of seconds. Amazing work !

Hannah Kanter

15:23 19 Aug 23

Angelo could not have been more helpful when I brought in a buggy for emergency repair . He and Alexander also helped to find the necessary spare part online . Fantastic service !

Nigel Fung

11:32 17 Aug 23

Not ridden a bike for 20 years. Friendly shop, didn’t try to push me to purchase. Angelo helped a real novice in getting on the road. Good place to go for an honest friendly service.

Haim Vaturi

10:06 17 Aug 23

Dan, Ben and Angelo helped me numerous times with my vanmoof and cannondale gravel bikes. Always kind helped and looking for the right solution for my needs. So lucky to have them around the corner from me, never move guys!

Meryem B.

13:32 13 Aug 23

very child-friendly and knowledgeable, we got the right size! thank you!!!

Matthew Thomas

14:25 11 Aug 23

Great service, efficient, and more than happy to explain to me what was going wrong with my bike and advice for the future.I’m often wary to head into new places after having a great shop near me before. Whilst being quite an anxious person and often embarrassed by not understanding or remembering simple things related to my bike. Butternut bikes took my fears in their stride and couldn’t do enough to help me, or explain what was up.Couldn’t recommend them more

Alex Hudgell

17:09 10 Aug 23

This is a great shop. Really knowledgeable, really friendly, really helpful and very fair. They even offered me a beer while they fixed my bike there on the spot. This is the experience you want in any bike shop.

Hanna

10:11 10 Aug 23

Asked them to sell me a bottle of lubricant for my squeaky pram wheel; they just sprayed my wheels with their in-store bottle for free. Totally excellent.

Harris Hadjitheoris

09:46 07 Aug 23

Adrian Thomas

20:53 26 Jul 23

Butternut Bikes is a welcome addition to the Crouch End scene, and a friendly and welcoming place where the staff happily give their advice. However, in my experience they did need a bit of prodding to communicate and complete the job. Otherwise I would give five stars.

Christopher Simmonds

12:29 07 Jul 23

Just had my bike serviced. It hadn’t been used for a couple of years so I was keen to have it checked out before committing to a weekend of touring. Butternut Bikes did a great job. They were happy to only replace the important parts, despite listing parts that would be good to replace. Very friendly, good communication and very competitive pricing. All our family will be using Butternut Bikes for all our future servicing.

Ken Kitson

12:32 22 Jun 23

My beloved touring bike back in great fettle after a Gold Service at Butternut. I appreciated the efficient regular updates and nice chat with the mechanic when picking it up. Me and my family will be back. Thank you.

George King

12:48 10 Jun 23

I dropped my bike off this morning, to have it fixed as my pedal fell off. The team in there were amazing and helpful, took my bike and fixed it within 20 minutes, I couldn’t believe it. Thanks so much and I highly recommend for great service and pricing

Oliver Muncey

14:27 05 May 23

Been using Butternut since they opened for both my commuting bike and road bike. Excellent service. No hidden costs. Honest, reliable and great chaps! Highly recommend.

Kristiina Pahkala

10:07 12 Apr 23

As a frequent bike shop visitor, Butternut bikes is the best one I’ve been to! The staff are friendly, knowledgeable and keen to discuss my latest bike improvement ideas, whether it’s a fancy bike or the DIY hotchpotch of a commuting bike.Bonus points for being able to pet Sprocket, the bike shop dog, while waiting.Wishing Gavin and the team all the best and many customers!

Alison Ryan

09:53 20 Jan 23

I had a great experience with my bike service. I had to move recently and find a new bike shop, so I tried Butternut.I booked my service in advance, there were no issues dropping it off and I was asked if I needed it back quickly, which I didn’t.I got an online quote, showing exactly what was needed and could opt in for each thing.When I collected my bike, they gave it a quick check and changed one more thing, which they didn’t charge for as it was after the quote.It was really good to know they wanted to make sure my bike was at it’s best before I got it back.Would very much recommend them and wi be going back.Also Sprocket, the dog, offers great customer care, while you wait! 🐶

Claude Lynch

13:22 13 Jan 23

The guys at this shop are always friendly and helpful – they’ll always let you know if your bike needs servicing in future or might need an extra seeing to. The text + email collection system is working really well now as well. Recommended!

Ilka Gleibs

17:30 09 Dec 22

Gavin went over and above to sort out my bike that had a construction error. The service was outstanding and the guys in the shop are all super friendly. Thank you very much for great service

University Cambridge

13:49 10 Nov 22

Gav the team fixed my bike today while I was waiting.. Had a great chat with them and most importantly they know how to fix bikes.Will be back if I have any issues in the future thanks a million

Jake M

11:02 11 Aug 22

The people here are super helpful give great advice and are just a pleasure to deal with! They took my beloved bike for a full service and it’s come back to me as good as new! Couldn’t recomend this place enough!!

AYZ UK

19:58 04 Aug 22

I had a very pleasant experience at Butternut Bikes.I popped in for a water bottle and it was purchased at an affordable price given the quality of the branding – also [without asking] I was offered a water top up featuring some added complimentary sports nutrition.I would highly recommend this shop, the staff were friendly; knowledgeable and the atmosphere was very welcoming.

Jane Owen

13:15 21 May 22

This place was a great find and very local for me, so that was a bonus. Good communication from start to finish. It was quick and easy to book a service online and I got confirmation and reminder messages by text which was helpful! The team at Butternut were all friendly and professional and turnaround time was super efficient. The cost of additional parts was emailed to me for approval before any work took place and my bike was fully road fit within 24 hours. Thank you I will return for future servicing!

Sophie Foxton Ray

10:22 09 May 22

Lovely team here! I went in knowing nothing about bikes needing a birthday present for my bike loving sister and Gavin helped me pick some bits that she loved. Thank you!!

Henry Doe

19:08 08 May 22

Absolute gem of a bike shop.Gav and his team went completely above and beyond the normal service you’d expect from a shop.We bought a Tern GSD cargo bike. They built a number of custom features for us, in record time and even opened the shop on their day off so we could collect the new bike and enjoy the sun. I can’t say enough about their commitment to working with a customer.Highly recommend Butternut to anyone in the crouch end area!

David

17:51 03 May 22

Needed a tiny spare part to fix a mudguard on a cheapo bike. They had the bit I needed, fitted it at no cost there and then to the mudguard I’d brought with me. Total cost £2 to keep my bike going – gets my vote, thanks for your help guys. Recommended.

Nicole Gee

12:47 24 Apr 22

Got my bike serviced by Butternut and they sorted my rear tyre to now run tubeless.I took my bike out today and I think they’ve given me wings, it feels awesome. Thanks

Finlay

15:56 22 Apr 22

Best bike shop around.All the work was excellent, all top guys working there.Slight mix up with what was supposed to be done but they were really understanding in coming to an agreement. (only makes me like the shop even more).Honestly can’t recommend enough,Will definitely be back in the future.

Gabby Cain

12:31 26 Feb 22

I had a really great experience with these guys. Took my bike in for its first service, and they were very helpful, Not knowing much about bikes myself, they had a look and let me know what they thought needed done, and then were very quick and clear about timeframes and pricing. Super friendly service and my bike is wonderful to ride again. I will definitely be returning for any future work and advice. Thanks!

Steven Lawson

18:00 05 Feb 22

Thank you Butternut Bikes, especially Gavin for servicing and practically rebuilding my bike ! They went above and beyond to make sure my bike now feels butter smooth. Well stocked shop, nice guys, and Sprocket the bike shop dog ! I will be back for sure.

Francisco Sanchez

19:22 31 Jan 22

I can only have words of praise for Gavin and his team. Left them my very worn out bike and a few days after I got a racing machine back! It was my first time with them and I’m very happy I chose to support the local shop. Sirs, you have earned a new customer.

michael Pepper

10:04 31 Jan 22

Lovely bike shop, good advice, and even gave me free bearings for my hub service. Definitely be back soon. Highly recommend 🙂

Bradley Starr

18:14 15 Nov 21

Booked Niel for a bike fitting after finding Butternut and him via google. What a revelation and pleasure. My new bike was delivered 3 weeks previously and had been causing sit bone pain. After googling I was really guessing at what needed fixing and how a bike should be really set up. Niel has such an enormous amount of real world bike and comfort experience that outweighs all the technology being used. He spent around 3 hours iteratively learning about me, measuring, observing and working through changes in saddle height and position, distance to handle bars and height, and even adjusted my cleats which had been in totally the wrong position for my feet for years – who knew? Not me!! We finished up with a saddle type discussion, which will be continued, and some exercises to improve body flexibility for cycling comfort and performance.Sunday ride 2 days later, no more sit bone pain, my position on the bike was more comfortable and I was quicker. What a change.I would wholeheartedly recommend anyone with a bike to get a professional fit done by Niel for comfort and improved enjoyment of cycling. There are not many like him around. The whole process was a complete pleasure and the best money I have ever spent on cycling.

Pine Rocks

16:57 06 Nov 21

Very happy with the service I received. I had my new bike assembled there. They kept me informed by text when it was ready. Answered all my questions and gave me advice too. Very friendly and I enjoyed chatting with them, especially Alexander! I will definitely go back there when my bike needs servicing. Thank you guys!

Gillian McKay

08:16 22 Oct 21

Thanks Butternut team for getting me on a new cycle!!! I went in a month or so ago and asked if they could sell me a bike, but they didn’t have one in stock that was right for my (tiny) budget! But they were so great and told me to look online, see what I could find new or used and then they looked at my shortlist and advised me on the right one that would work for my needs (commuting to work) and family (baby seat compatible). Once I got the bike delivered I took it to them to get it set up out of the box (pedals/mudguards/bolts etc), fitted for my height, and they sold me some great accessories (panniers, lights, lock etc). Gav also very kindly gave me a run through of safety on the London roads (as I’ve only cycled in North America). I look forward to taking my bike in at 6 weeks for a checkup with the team 🙂 100% recommend!!!Also just to add, the shop banter is a real plus on a visit, leave with bike stuff and a smile!

Harith Aldeghather

09:53 12 Oct 21

Excellent and fast service from a kind and thoughtful local business. The price at face value may have been towards the upper end of my budget but the care I received from the team made it worth it – they were happy to answer all my questions as a new cyclist, and I’d happily go back. Thanks for fixing my bike!

Christopher Atherley

18:49 25 Sep 21

I’m totally satisfied with the service that I received from my bike, it was a very good standard and the end result was very satisfying.Thank you so much to everyone at butternut bike shop. I would definitely recommend your services to somebody else.

Katie Smith

08:40 23 Sep 21

Service was pricey but the parts were reasonable. Its the most I’ve spent on a service but I have to say my bike just feels so much better to ride- it was worth it. I like their booking and text update service and the guys who work there are always really nice. They also let me collect before shop hours. Thanks!

Hideko Matsuoka

18:39 13 Sep 21

I had a bicycle service for the first time. It was checked thoroughly and it looks like a new bike and very smooth to ride again. Trusted and recommended! 👍

Michael Fenton

15:13 13 Sep 21

A long overdue ‘thumbs-up’ to the Butternut Bike team!You guys have provided a professional and efficient service in all my many visits throughout the year. As a new but keen (and overly-enthusiastic) cyclist I’ve really appreciated your advice when I’ve popped in. You’ve done great work servicing my bike, fitting new wheels and sorting various last minute ‘emergencies’ for me without any issue and at extremely reasonable prices – and every time in a patient and friendly manner.Shout-out to Niel Copeland as well for the comprehensive bike fitting which has made a world of difference to my position and comfort on the bike.Cheers Gav, Team and Sprocket – you’ll be seeing me again soon I’m sure!

Alex Walley

09:18 31 Aug 21

I needed some pedals removing which were very overtight and which I and another local bike shop had been unable to remove. The team at Butternut Bikes were able to deal with this issue very quickly (I was in and out within 10 minutes). The staff were also very polite and the prices competitive for a professional service.

Steven Pullen

12:37 05 Aug 21

Booked in for a service here recently and very happy with the result. Really friendly and efficient staff who have made my bike a much nicer ride.

Nils Young

10:32 27 Jul 21

I booked my road bike in for a service and they talked me through things in a very friendly and thorough way beforehand and then afterwards. I was pleased to get given options based on cost (and honest advice on this) and sending the quote by text is a really good idea. I’m very pleased with the service and advice and will definitely go back.

clayton clarke

11:51 09 Jul 21

Big shout out to Butternut Bikes. Staff Always professional good quality parts provided and most importantly always a quick turn around.Support local businesses you know it makes sense

Claire Mawer

18:18 08 Jul 21

More fabulous service from the team.

Anna Rose

12:02 19 Jun 21

Super fast and friendly service for brakes and they even cleaned my bike! I asked for a bottle holder in an unusual location and they came up with a creative solution. I also really like the way they use an electronic booking and communication system. Will come back.

It is What it is

14:08 21 May 21

As an inexperienced anxious bike rider I left reassured by all the great advice given on my bike and riding on roads that I’m not used to. Very friendly, patient lovely people to do business with. Highly recommend.

Sarah Phelan

19:54 07 May 21

Friendly team, very thorough with fixing bike issues and are always happy to provide advice no matter how busy they are. Great value and definitely the best bike shop around here. So glad I found them!

K Law57

14:46 07 May 21

It’s good to see an independent LBS in Crouch End. Have used these guys a few times now. They’re friendly, responsive, helpful and have done a good job on both my bikes. It can’t be easy starting a LBS right now, especially with a messed up bike industry supply chain, but they are off to a good start. The business is going from strength to strength – despite supply chain issues they are carrying more parts and have better supplier access; they’re establishing a strong presence locally with organised rides and more visible branding and presence; web-booking is up and running etc. They have the high class problem of being busy, maybe more busy than they are comfortable with. That means Gav & team have to make choices and can’t always drop everything at the drop of a hat for that unexpected request. But that’s fine and that’s fair. I’d rather have an LBS that cares about what they do and the service/standards they offer than a soul-less chain with no customer passion. Go try them. Support them

Agata Krawczyk

18:48 08 Apr 21

This is the best bike shop I’ve ever been to.Very professional.They fixed my electric bike even though they don’t specialized in e-bikes.They even called the bike company in Holland to check what the problem could be! Very kind and cheerful staff.Highly recommended!

Danny Beddard

22:15 05 Apr 21

I have been here a few times, both for a service and to buy parts. Bike always comes out great and the shop is well stocked. Always honest and upfront too, which is greatly appreciated.I’d recommend going “off peak” for any questions or while you wait jobs. No queue and I’ve found it to be more relaxed than when the shops busy.

Dennis Bury

18:28 02 Apr 21

My bicycle entered in a poorly state and within 4 days was in my hands again. It positively hums along now. They obviously are very clued up as they noticed a lethal fault within a minute of inspection. I certainly felt confident in their skill. The shop appears to be small but don’t let that put you off. They work hard to put things right. I understand they’ve added yet another engineer to the team just now (March 2021).

Grisha Nikolsky

16:35 26 Feb 21

Fast turnaround with text message status updates. I had a derailler fitted & the technician fixed a few other issues without me asking. Great customer service.

Jonny Pillar

14:27 06 Feb 21

I got in contact with Butternut as I had a sheers my crank and needed replacing. I expected there to be a delay given how busy everywhere is with COVID but within an hour of messaging them they have booked me in and dropped the bike offWhen replacing parts there was no pressure to upgrade parts and they gave me plenty of options on crank replacementsWithin a day of receiving the new crank it was setup, serviced, and back to me.The team were incredibly friendly and welcoming. I would highly recommend them!!

Paula Jiménez

14:26 28 Jan 21

Had my bike serviced at Butternut and it was a pleasure! They provided accurate and speedy service (bike was ready within hours), as well as fun conversation. Would totally recommend and will definitely come back!

Peter Purdie

12:46 06 Jan 21

Just had a service at Butternut Bikes. Very impressed, professional and excellent customer service. Good use of technology to make the booking and collection process as easy as possible. Will definitely be using in the future and recommending to others.

Ben Taylor

15:53 09 Dec 20

SO great to have Butternut Bikes take over a plot once occupied by a long-gone LBS. Have bought miscellaneous bike gear from them, and the team really cares about people enjoying happy and safe riding. Full of advice and experience, and super accommodating eg with services and repairs. They’re also becoming the nucleus of a new much needed north London cycling collective, super social and inclusive.

Sherilyn Sibanda

18:04 04 Dec 20

This bicycle shop is the best and most helpful. I have been here a few times and the advice and service they have given has been A*. I’ve had 2 bicycles stolen in a space of a year and a half. The team at butternut bikes gave me a step by step tutorial of how to ensure my bicycle is secure and safe, I was able to ask questions and not made to feel daft. Definitely one of the best bicycle shops I have been too, they really go that extra mile, which is lovely. Thank you so much for your help

Sarah Morris

11:48 30 Nov 20

Really great to have a new, independent bike shop in Crouch End. Popped in on the off-chance of finding some cycling gloves for my son for our bike ride today. A quick rummage in a box behind the counter and the guy produced a pair. Just what I needed and at a great price too.

Nicky Willsher

14:39 24 Nov 20

Great shop. Very helpful, fixed an issue with a bolt on my scooter in a couple of minutes and didn’t even charge. Thanks again!

Gemma Ward

17:14 23 Nov 20

What a wonderful new bike shop! I turned up to buy a new pump but this lovely man fixed my pump, pumped up my tyres – and didn’t charge me! Amazing! Really friendly service and a shop full of great looking stock. Highly recommend on every level.

Tim Lockie

23:14 14 Nov 20

Fantastic new local bike shop. Each time I have popped in the staff could not have been more helpful and were immediately able to help me and sort out the issue with my bike. They also stock a nice range of cycling essentials to buy. Local service at it’s best. Highly recommend.

Rebecca Charlton

10:28 13 Nov 20

Me and my wife had a great experience at BB. We try to support as many local businesses as possible and even more so during this time.From start to present a very professional, friendly service that comes with all the bells and whistles. We bought two bikes and a bunch of other stuff.These guys know their stuff and don’t overcharge like other companies do. They even threw in some T-shirt’s and added extras for us.We went back to check a squeaky break on one of the bikes as my wife has been riding 26 miles a day and they fixed it no problem for us.Wouldn’t hesitate to recommend these guys to anyone. Thank you for a 5 star service! Keep doing what you’re doing, we need more guys like this in independents.

Helena Massip Pinatella

14:29 20 Oct 20

This shoo is great. These guys fixed my brake in 10 minutes and did not charge for it. Very friendly and efficient. Highly recommended.

Mat Wright

09:24 13 Oct 20

Resolved a bike squeak noise that had been going on for months. Within a couple of minutes Tullen had spotted three potential causes that the bike shop I’d bought it from had missed. Really great service and lovely to chat to. Highly recommended. Great to have the bike back to normal

Hugo Fl

15:38 09 Oct 20

Amazing knowledge, super helpful, really skilled. Absolute professionals. Highly recommended, and lovely guys to deal with. I’ve never enjoyed my bike so much, since they adjusted it properly!

Joseph McKeown

13:14 01 Oct 20

A really nice bike shop. On both my visits they’ve been really friendly and helpful. Recommend for anyone in need of bicycle repairs or maintenance.

Emma James

08:27 27 Sep 20

First visit to Butternut Bikes – great to have this much needed shop in the area. The guys were really friendly and very knowledgeable. Highly recommend!

Stuart Ritchie

13:46 25 Sep 20

Great guys and quality work. Dropped my bike off midday Thursday, ready for collection before end of day! Thanks guys

Angus Macdonald

20:23 14 Sep 20

Friendly staff who didn’t roll their eyes when asked stupid questions…

Clare Essex

16:14 10 Sep 20

Really lovely independent bike shop – repaired two bikes on the government vouchers within 3 days. Excellent customer service and friendly staff. Not the cheapest shop but worth it for trusted repairs and staff that really care about bikes – glad to see an independent shop doing well!

Natalia Baker

08:41 07 Sep 20

Fixed my toddler’s bike in a flash, very friendly too.

Clare

07:06 28 Aug 20

Knowledgable, professional and friendly service! I booked my hybrid bike in for a full service and was delighted with the additional work carried out.The staff kept me informed about the time-scale and the cost of the brake parts required. Now my bike is a dream to ride! Couldn’t recommend more.Butternut Bikes is a fantastic and welcome addition to the local area.I’m looking forward to the hearing more about the cycle club and other events.

TheBrendan777

09:47 01 Aug 20

Great bunch. Friendly, competent and easy to deal with. They love bikes and love the people who ride them.Sorted out a indexing issue on my gears that was driving me potty.Definitely will use them again.Wishing them all the best and every success. I mean that. All the usual shops in our local area have been rather rubbish and the mechanics have been rather bonkers.It’s a relief to find a decent one!

More reviews

Services & Repairs

We will give you a quote before starting any work. We aim to provide an excellent service at a fair price

Gears or Brakes

£40

Are your brakes squeaky or loose? Gears a little fidgety? Know something's not right but can't tell what? Pop in and we'll sort it out!

Main Bike Service

£95

Our most popular service, it includes the labour to get your bike in tip-top shape. It does not include new parts. Recommended every six to 12 months. Extra charges may apply for specific tasks.

New Bike Check

£50

Just got a new bike? Let us check it over to make sure it's been fitted correctly - specifically for your body and cycling needs.

Call or pop in to find out more!

Contact Phone

020 8347 5534

Butternut Bikes Opening Hours

Mon.	Gone Riding! 🚴‍♀️🚴‍♂️
Tue.	8:00 am – 6:00 pm
Wed.	10:00 am – 6:00 pm
Thu.	10:00 am – 7:00 pm
Fri.	10:00 am – 6:00 pm
Sat.	10:00 am – 5:00 pm
Sun.	Gone Riding! 🚴‍♀️🚴‍♂️

Bike Repairs, Servicing and Sales and North London's Best Tern Bike Dealer

Welcome to Crouch End’s best and friendliest bike shop! Thanks for stopping by. We have good availability for same-day repairs, so if you’re looking to get back up and pedalling, book online or pop in.

Whether you’re a daily commuter, a family of pootling cyclists or a racer, we’ve got you covered!

Tern GSD

Electric Cargo Bike and Car Replacement

Tern HSD

HSD: Easy-to-ride, compact Bosch e-cargo bike

Tern Quick Haul

An Affordable E-Cargo Bike

Tern Vektron

Classy Compact Electric Folding Bike

About us

Bike repairs, bike sales and lots of cycling accessories - all from friendly experts in Crouch End’s newest (and oldest) bike shop!

Butternut Bikes Opening Hours

Our Services

Good value, friendly service without the bike shop sarcasm or judgment. Never be afraid to come and see us or ask a question! People of all shapes, sizes, genders and all types of bikes are welcome. (and dogs too)

Why Choose Us

Because we love cycling and are determined to help people of all ages, experience and fitness levels learn to love it too. Between us we own an average of six bikes per person (!) and are happy riding and repairing nearly every type of bike.

Expert mechanics

Great value

Fast service

Check out our real reviews, from real people whose bikes we've fixed!

Services & Repairs

We will give you a quote before starting any work. We aim to provide an excellent service at a fair price

Gears or Brakes

£40

Are your brakes squeaky or loose? Gears a little fidgety? Know something's not right but can't tell what? Pop in and we'll sort it out!

Main Bike Service

£95

Our most popular service, it includes the labour to get your bike in tip-top shape. It does not include new parts. Recommended every six to 12 months. Extra charges may apply for specific tasks.

New Bike Check

£50

Just got a new bike? Let us check it over to make sure it's been fitted correctly - specifically for your body and cycling needs.

Call or pop in to find out more!

Contact Phone

Butternut Bikes Opening Hours

Quick Links

Get In Touch