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    • Tern GSD S10 (Most popular model)
    • Veloe Multi and Multi Lungo Family Cargo bike from Italy
    • Muli Motor Cargo Bike – Compact Electric Family Bike Handmade in Germany
    • Tern HSD P5i Gen 2 Ebike Bosch Performance Line
    • Kids Mini Bike Fit and Deposit or Safety Check
    • Tern Quick Haul Long D9 – Available in London
    • Tern Quick Haul P9 Performance Electric Cargo Bike
    • Tern GSD S00 Bosch Cargo Line Electric Cargo Bike With Belt Drive In Beetle Blue, Sage or Yellow
    • Estarli eCargo Longtail Bike
    • All Bikes (Including Marin)
  • Book a Test Ride
  • Service Bookings
    • Service Bookings
    • Kids Mini Bike Fit and Deposit or Safety Check
    • About Repairs and Servicing Prices
    • Book A Bike Fit
    • Got a Puncture? We’ll Get Our Hands Dirty for You!
  • About Us
    • About Us
    • Butternut Blog
    • Why Us
    • Butternut Bikes CC
      • Butternut Bikes Cycling Collective
      • London Cycling Routes
      • Butternut Bikes Cycling Kit
  • Bike Fitting
  • Bikes For Sale (including Tern)
    • Tern GSD S10 Gen 3 Electric Cargo Bike
    • Tern GSD S10 (Most popular model)
    • Veloe Multi and Multi Lungo Family Cargo bike from Italy
    • Muli Motor Cargo Bike – Compact Electric Family Bike Handmade in Germany
    • Tern HSD P5i Gen 2 Ebike Bosch Performance Line
    • Kids Mini Bike Fit and Deposit or Safety Check
    • Tern Quick Haul Long D9 – Available in London
    • Tern Quick Haul P9 Performance Electric Cargo Bike
    • Tern GSD S00 Bosch Cargo Line Electric Cargo Bike With Belt Drive In Beetle Blue, Sage or Yellow
    • Estarli eCargo Longtail Bike
    • All Bikes (Including Marin)
  • Book a Test Ride

Cookie Policy (UK)

This Cookie Policy was last updated on 10/10/2025 and applies to citizens and legal permanent residents of the United Kingdom.

1. Introduction

Our website, https://butternutbikes.co.uk (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

5.2 Statistics cookies

We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.

5.3 Advertising cookies

On this website we use advertising cookies, enabling us to gain insights into the campaign results. This happens based on a profile we create based on your behaviour on https://butternutbikes.co.uk. With these cookies you, as website visitor, are linked to a unique ID but these cookies will not profile your behaviour and interests to serve personalized ads.

Because these cookies are marked as tracking cookies, we ask your permission to place these.

5.4 Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

6. Placed cookies

Google Adsense

Statistics, Marketing

Usage

We use Google Adsense for showing advertisements. Read more

Sharing data

For more information, please read the Google Adsense Privacy Statement.

Statistics

Name
_gcl_ls
Expiration
Function
Store and track interaction

Marketing

Name
_gcl_au
Expiration
persistent
Function
Store and track conversions
Name
google_adsense_settings
Expiration
persistent
Function
Provide ad delivery or retargeting

PHP

Functional

Usage

We use PHP for website development. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
exp*
Expiration
Function
Provide functions across pages

Zendesk

Statistics, Preferences

Usage

We use Zendesk for Customer Relations Management. Read more

Sharing data

This data is not shared with third parties.

Statistics

Name
ZD-suid
Expiration
20 minutes
Function
Store a unique session ID
Name
ZD-buid
Expiration
persistent
Function
Store a unique user ID

Preferences

Name
ZD-store
Expiration
persistent
Function
Provide functions across pages

Elementor

Statistics (anonymous)

Usage

We use Elementor for content creation. Read more

Sharing data

This data is not shared with third parties.

Statistics (anonymous)

Name
elementor
Expiration
persistent
Function
Store performed actions on the website

Hotjar

Statistics

Usage

We use Hotjar for heat maps and screen recordings. Read more

Sharing data

For more information, please read the Hotjar Privacy Statement.

Statistics

Name
_hjid
Expiration
1 year
Function
Store a unique user ID

WordPress

Functional

Usage

We use WordPress for website development. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
WP_PREFERENCES_USER_*
Expiration
persistent
Function
Store user preferences
Name
wpEmojiSettingsSupports
Expiration
session
Function
Store browser details
Name
wp-settings-time-*
Expiration
1 year
Function
Store user preferences
Name
wp-settings-*
Expiration
persistent
Function
Store user preferences
Name
wordpress_test_cookie
Expiration
session
Function
Read if cookies can be placed
Name
wp_lang
Expiration
session
Function
Store language settings
Name
wordpress_logged_in_*
Expiration
persistent
Function
Store logged in users

WooCommerce

Functional

Usage

We use WooCommerce for webshop management. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
wc_cart_hash_*
Expiration
session
Function
Store items in shopping cart

Stripe

Functional

Usage

We use Stripe for payment processing. Read more

Sharing data

For more information, please read the Stripe Privacy Statement.

Functional

Name
__stripe_mid
Expiration
1 year
Function
Provide fraud prevention

Google Analytics

Statistics

Usage

We use Google Analytics for website statistics. Read more

Sharing data

For more information, please read the Google Analytics Privacy Statement.

Statistics

Name
_ga
Expiration
2 years
Function
Store and count pageviews
Name
_ga_*
Expiration
1 year
Function
Store and count pageviews

Jetpack

Statistics

Usage

We use Jetpack for advertising. Read more

Sharing data

For more information, please read the Jetpack Privacy Statement.

Statistics

Name
tk_*r
Expiration
1 year
Function
Store referrer ID's

Sourcebuster JS

Statistics

Usage

We use Sourcebuster JS for visitor tracking. Read more

Sharing data

This data is not shared with third parties.

Statistics

Name
sbjs_migrations
Expiration
6 months
Function
Store the user's usage history
Name
sbjs_first_add
Expiration
6 months
Function
Store and count pageviews
Name
sbjs_first
Expiration
session
Function
Store and track interaction
Name
sbjs_current_add
Expiration
6 months
Function
Store and count pageviews
Name
sbjs_current
Expiration
6 months
Function
Store browser details
Name
sbjs_udata
Expiration
6 months
Function
Store a unique session ID
Name
sbjs_session
Expiration
30 minutes
Function
Store and count pageviews

LiteSpeed

Functional

Usage

We use LiteSpeed for website hosting. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
_lscache_vary
Expiration
2 days
Function
Provide the prevention of cached pages

Google Maps

Marketing

Usage

We use Google Maps for maps display. Read more

Sharing data

For more information, please read the Google Maps Privacy Statement.

Marketing

Name
Google Maps API
Expiration
expires immediately
Function
Read user IP address

Complianz

Functional

Usage

Sharing data

This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.

Functional

Name
cmplz_functional
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_statistics
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_preferences
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_marketing
Expiration
365 days
Function
Store cookie consent preferences

Automattic

Statistics

Usage

We use Automattic for website development. Read more

Sharing data

For more information, please read the Automattic Privacy Statement.

Statistics

Name
tk_qs
Expiration
30 minutes
Function
Provide functions across pages

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
activated_addons
Expiration
Function
Name
marketplace_redesign_2023_last_shown_date
Expiration
Function
Name
rex_feed_form_init_data
Expiration
Function
Name
wc-blocks_dismissed_sidebar_compatibility_notices
Expiration
Function
Name
ZD-settings
Expiration
Function
Name
lastExternalReferrer
Expiration
Function
Name
visualEditor
Expiration
Function
Name
notices_dismissed__traffic_page_settings
Expiration
Function
Name
jetpack-ai-jwt
Expiration
Function
Name
NPTelemetryMeta:lastpv
Expiration
Function
Name
storeApiCartHash
Expiration
Function
Name
beaverEditor
Expiration
Function
Name
e_kit-elements-defaults
Expiration
Function
Name
i18nextLng
Expiration
Function
Name
lastExternalReferrerTime
Expiration
Function
Name
customer-effort-score-exit-page
Expiration
Function
Name
rex_feed_form_init_filters
Expiration
Function
Name
jetpack-boost-guide
Expiration
Function
Name
rex_feed_form_init_settings
Expiration
Function
Name
wc-blocks_dismissed_incompatible_extensions_notices
Expiration
Function
Name
woo-connect-notice-settings-dismissed
Expiration
Function
Name
marketplace_redesign_2023_dismissals
Expiration
Function
Name
storeApiCartData
Expiration
Function
Name
mp_gen_new_tab_id_mixpanel_150605b3b9f979922f2ac5a52e2dcfe9
Expiration
Function
Name
mp_tab_id_mixpanel_150605b3b9f979922f2ac5a52e2dcfe9
Expiration
Function
Name
cmplz_consented_services
Expiration
365 days
Function
Name
cmplz_policy_id
Expiration
365 days
Function
Name
cmplz_banner-status
Expiration
365 days
Function
Name
__stripe_sid
Expiration
Function

7. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Save preferences", you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

7.1 Manage your consent settings

You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.

8. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

9. Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner's Office (ICO)).

10. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

Butternut Bikes Ltd
143 Crouch Hill, London, N8 9QH
United Kingdom
Website: https://butternutbikes.co.uk
Email: privacy@ex.combutternutbikes.co.uk
Phone number: 02083475534

This Cookie Policy was synchronised with cookiedatabase.org on 11/10/2025.

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  • 143 Crouch Hill, Crouch End, London, N8 9QH
  • +44 20 8347 5534
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  • WhatsApp Us!

© 2024 Butternut Bikes. Are you Reading this? Shouldn't you be riding your bike?

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